Privacy Policy

1. Introduction

This Privacy Policy outlines how cavrico.com collects, uses, stores, protects, and shares personal information when you visit our website, place an order, contact us, or use our services. We are a sportswear website dedicated to selling jerseys, athletic wear, and related apparel to customers in the United States, Europe, Australia, and other international regions where we provide shipping services.

2. Information We Collect

We may collect information that you provide directly to us, including your name, email address, phone number, billing address, shipping address, order details, account information, and customer service messages. This information is needed to process orders, arrange shipment, provide support, and handle returns, refunds, or disputes.

3. Order and Shipping Information

When you place an order, we collect order-related information such as product names, sizes, colors, quantities, shipping region, shipping method, tracking number, delivery status, and order history. Because we provide worldwide shipping, this information may be shared with logistics carriers and delivery partners for fulfillment purposes.

4. Device and Usage Information

When you visit cavrico.com, we may automatically collect technical information such as your IP address, browser type, device type, operating system, pages viewed, referring URLs, session activity, and approximate location based on IP address. This information helps us maintain website security, improve website performance, and understand how visitors use our store.

5. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, support cart and checkout functions, analyze traffic, prevent fraud, and improve user experience. You may control cookies through your browser settings, but disabling certain cookies may affect website functionality.

6. How We Use Your Information

We use personal information to process payments, confirm orders, prepare shipments, provide tracking updates, respond to inquiries, manage returns and refunds, prevent fraud, improve our products and services, comply with legal obligations, and maintain accurate transaction records.

7. Legal Bases for Processing

For customers in regions where GDPR or similar privacy laws apply, we process personal information based on one or more legal bases, including performance of a contract, legitimate business interests, legal compliance, consent where required, and protection of our rights, customers, and website security.

8. Payment Processing

Payments on our website may be processed by third-party payment providers, including Stripe and PayPal. We do not store full credit card numbers, CVV codes, full payment credentials, or complete payment authentication information on our own servers. Payment information is handled securely by the payment provider according to its own security standards.

9. Payment Security

Stripe and PayPal may use encryption, tokenization, fraud detection, identity verification, secure payment authentication, and other security controls to process transactions. We only receive limited payment-related information necessary for business records, such as payment status, transaction amount, payment reference, order number, and refund status.

10. Stripe and PayPal Dispute Support

To support fair handling of payment disputes, chargebacks, refund requests, or fraud reviews, we may keep and provide relevant order records to Stripe, PayPal, card networks, banks, or payment processors. Such records may include order details, customer communication, shipping address, tracking number, delivery status, return request history, refund records, and proof of policy compliance.

11. Fraud Prevention

We may use personal information and transaction information to detect, prevent, and investigate suspected fraud, unauthorized transactions, abuse, payment disputes, chargebacks, account misuse, or violations of our policies. This helps protect customers, our business, and payment processing integrity.

12. Data Security Measures

We take reasonable technical and organizational measures to protect personal information. These measures may include SSL/TLS encryption, secure checkout connections, restricted administrative access, password protection, role-based access control, data minimization, activity monitoring, malware protection, secure hosting practices, and regular website maintenance.

13. Access Control and Data Minimization

We limit access to personal information to authorized personnel, service providers, and business partners who need the information to perform specific tasks. We aim to collect only the information reasonably necessary to process orders, provide support, fulfill shipping, comply with legal obligations, and protect against fraud or disputes.

14. Sharing with Service Providers

We may share necessary information with service providers that help us operate our business, including payment processors, shipping carriers, fulfillment partners, website hosting providers, analytics tools, security services, customer support tools, email service providers, and professional advisors. These parties are only provided with information needed to perform their services.

15. Shipping and International Delivery Partners

Because we ship to the United States, Europe, Australia, and Rest of World regions, we may share shipping-related information with international logistics carriers, customs brokers, postal services, or regional last-mile delivery providers. This may include your name, shipping address, phone number, email address, tracking number, and order information required for delivery.

16. Customs and Legal Compliance

For international orders, certain shipment information may be provided to customs authorities, border agencies, carriers, or tax authorities where required by law. This may be necessary for customs clearance, import review, delivery verification, tax handling, or compliance with applicable trade and shipping rules.

17. International Data Transfers

Your information may be processed or stored in China or in other countries or regions where our service providers operate. If you are located outside of China, your information may be subject to cross-border transfer. Where necessary, we will implement appropriate safeguards to protect personal information during international transfers.

18. GDPR Privacy Rights

If you are located in a region where GDPR or similar privacy laws apply, you may have rights to access, correct, delete, restrict, object to processing, request data portability, or withdraw consent where processing is based on consent. You may contact us at service@cavrico.com to submit a privacy request. We may need to verify your identity before processing the request.

19. U.S. and Other Regional Privacy Rights

Depending on your location, you may have additional privacy rights under applicable state, national, or regional privacy laws. These may include the right to know what personal information we collect, request correction or deletion, limit certain uses, or opt out of certain data sharing where applicable. We do not sell personal information in the ordinary meaning of selling customer data for money.

20. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, returns, refunds, payment records, fraud prevention, dispute handling, tax, accounting, legal compliance, and business recordkeeping. Certain transaction and dispute records may be kept longer where required to respond to Stripe, PayPal, bank, legal, or regulatory inquiries.

21. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us at service@cavrico.com, and we will take reasonable steps to delete the information where required.

22. Contact Information

If you have questions about this Privacy Policy, payment security, data protection, privacy rights, or how your information is handled, please contact us using the information below:

Email: service@cavrico.com

Phone: +86 17679982571

Address: Unit 2302, A01, No. 50 Chengyi Beidajie, Software Park Phase III, Xiamen Torch High-tech Zone

Website: cavrico.com