Terms of Service

1. Agreement to These Terms

These Terms of Service apply to your access to and use of cavrico.com, including browsing our website, creating an account, placing an order, contacting customer support, or using any services provided through the website. By using this website, you agree to be bound by these Terms of Service and all related policies referenced here.

2. Website Operator

This website is operated by XIA MEN HENG RUN TIAN YING KE JI YOU XIAN GONG SI. Our business contact information is available through the contact details provided on the website. If you need assistance regarding orders, payments, shipping, returns, or privacy matters, you may contact us at service@cavrico.com.

3. Products We Sell

We sell jerseys, sportswear, athletic apparel, and related clothing products. Product availability, colors, sizes, designs, materials, and prices may change from time to time. We try to display product information as accurately as possible, but minor differences may occur due to screen settings, photography, fabric batches, or product updates.

4. Eligibility to Use the Website

By using this website, you confirm that you are at least the age of majority in your place of residence or that you are using the website with the consent of a parent or legal guardian. You agree not to use the website for unlawful, fraudulent, abusive, or unauthorized purposes.

5. Account and Customer Information

You are responsible for providing accurate, complete, and up-to-date information when placing an order or contacting us. This includes your name, email address, shipping address, billing details, and phone number where required. We are not responsible for delivery issues, order delays, or failed communications caused by incorrect or incomplete information provided by the customer.

6. Orders and Acceptance

When you place an order on cavrico.com, your order is an offer to purchase the selected products. We may accept, refuse, cancel, or limit an order for reasons including product unavailability, pricing errors, suspected fraud, payment issues, shipping restrictions, or violation of these Terms. If an order is canceled after payment, an applicable refund will be issued to the original payment method.

7. Pricing and Currency

All prices on our website are listed and processed in United States Dollars (USD), unless otherwise clearly stated at checkout. Prices do not necessarily include shipping fees, customs duties, import taxes, or other local charges unless specifically shown during checkout.

8. Payment Terms

Payments are processed through approved third-party payment providers, including Stripe, PayPal, and other payment methods shown at checkout. We do not store full card numbers, CVV codes, or complete payment credentials on our own servers. For more details, please review our Payment Policy.

9. Payment Authorization and Failed Payments

By submitting payment information, you authorize the applicable payment provider to charge the total order amount. If your payment is declined, flagged, incomplete, or reversed, we may suspend or cancel the order. Payment failures may occur due to incorrect billing details, card restrictions, insufficient funds, bank security checks, or payment-provider review.

10. Shipping and Delivery

We provide worldwide shipping to the United States, Europe, Australia, and Rest of World regions where carrier service is available. Order processing usually takes 1–4 business days, and delivery time depends on the destination and shipping method. Shipping fees, free shipping rules, carrier details, customs duties, and package issues are explained in our Shipping Policy.

11. Delivery Risk and Customer Responsibility

Customers are responsible for providing a correct and complete shipping address. Once an order is shipped, delivery is handled by third-party logistics carriers and regional delivery partners. Delays may occur due to weather, customs clearance, public holidays, carrier delays, or incorrect address information. If a package is damaged, missing, or incorrect, please follow the reporting steps stated in the Shipping Policy.

12. Returns and Refunds

Eligible apparel items may be returned according to our return requirements. Items must generally be unused, unworn, unwashed, unaltered, and in resalable condition with original tags and packaging. Custom-made, personalized, final sale, worn, washed, or altered items may not be eligible for return unless there is a verified quality issue. For full details, please review our Return & Refund Policy.

13. Refund Processing

Approved refunds are issued to the original payment method. Refunds are typically processed within 7 business days after return inspection, approval, or case confirmation where applicable. The time required for funds to appear in your account may vary depending on your bank, card issuer, PayPal, Stripe, Klarna, or other payment provider.

14. Product Use and Care

Customers are responsible for using and caring for purchased apparel properly. Please follow any care instructions provided on the product page, garment label, or packaging. We are not responsible for damage caused by improper washing, drying, ironing, storage, alteration, misuse, or normal wear and tear.

15. Intellectual Property

All website content, including text, images, layouts, product descriptions, graphics, icons, logos, design elements, and other materials, is owned by or licensed to us unless otherwise stated. You may not copy, reproduce, distribute, modify, sell, or exploit any part of the website without our prior written permission.

16. User Conduct

You agree not to misuse the website, interfere with website security, upload malicious code, attempt unauthorized access, submit false information, abuse promotions, violate intellectual property rights, or use the website for fraudulent or unlawful activity. We may restrict or terminate access if we believe these Terms have been violated.

17. Privacy and Data Protection

We collect, use, protect, and share personal information as described in our Privacy Policy. This may include order information, shipping information, payment status, customer support messages, tracking records, and data needed to prevent fraud or handle disputes. For more details, please review our Privacy Policy.

18. Payment Disputes and Chargebacks

If you believe there is an issue with an order or charge, please contact us first at service@cavrico.com so we can review and help resolve the matter. In the event of a payment dispute, chargeback, fraud claim, or processor review, we may provide relevant records to Stripe, PayPal, banks, card networks, or payment providers. Such records may include order details, payment status, shipping address, tracking information, delivery status, customer communications, return requests, refund records, and policy compliance evidence.

19. Limitation of Liability

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, shipping services, payment processing, or third-party services. Our total liability for any claim related to an order will not exceed the amount paid for the product involved in that claim, except where prohibited by law.

20. Governing Law, Jurisdiction, and Contact

These Terms of Service are governed by the laws of the People's Republic of China, without regard to its conflict-of-law principles. Any dispute, claim, or legal proceeding arising from or relating to these Terms, the website, an order, payment, shipping, return, refund, or related service shall be submitted to the courts having jurisdiction in the People's Republic of China, unless otherwise required by applicable law. By using this website, you agree that disputes will be resolved through the appropriate legal process in the People's Republic of China. For questions, please contact us at service@cavrico.com, +86 17679982571, or Unit 2302, A01, No. 50 Chengyi Beidajie, Software Park Phase III, Xiamen Torch High-tech Zone.