Shipping Policy
1. Shipping Coverage
This shipping policy applies to orders placed via cavrico.com. We are a sportswear website specializing in jerseys, athletic wear, and related apparel. We currently offer worldwide shipping, covering the United States, Europe, Australia, and other regions globally. Final delivery availability may depend on the shipping address, carrier service areas, customs restrictions, and confirmation at checkout.
2. Order Processing Time
Orders are usually processed within 1–4 business days after payment is confirmed. Business days are Monday through Friday, excluding weekends and public holidays. Processing time is separate from delivery time. Custom, personalized, or made-to-order jersey items may require additional preparation time before shipment.
3. Shipping Fees, Delivery Time, and Free Shipping
Shipping fees and estimated delivery times vary by region. Delivery time is counted after the order has been processed and dispatched, not from the order date.
| Shipping Region | Shipping Fee | Free Shipping | Estimated Delivery Time After Dispatch |
|---|---|---|---|
| United States | USD $5.99 | Free shipping on U.S. orders of USD $89.00 or more | 7–12 business days |
| Europe | USD $12.99 | Not currently available | 8–15 business days |
| Australia | USD $14.99 | Not currently available | 9–18 business days |
| Rest of World | USD $16.99 | Not currently available | 10–20 business days |
4. Logistics Carriers
We work with third-party logistics providers and regional delivery partners to ship orders. Depending on your location and the shipping route, carriers may include USPS, UPS, FedEx, DHL, DHL eCommerce, local postal services, or other regional last-mile delivery providers. The final carrier may vary based on destination, package size, and service availability.
5. Tracking Information
Once your order has been shipped, we will send a shipping confirmation email with tracking information when available. Tracking updates may take 48–72 hours to appear after the package is handed over to the carrier. If tracking does not update for several business days, you may contact us at service@cavrico.com for assistance.
6. Delivery and Signature
Most orders do not require a signature unless required by the carrier, delivery region, package value, or local delivery rules. Customers are responsible for providing a complete and accurate shipping address. If a package cannot be delivered due to an incorrect address, failed delivery attempt, refusal, or unclaimed parcel, additional shipping fees or delays may apply.
7. Delays and Delivery Estimates
Delivery times are estimates only and are not guaranteed. Shipping may be delayed due to weather, high-volume seasons, carrier delays, customs clearance, incorrect address information, public holidays, or other circumstances beyond our control. We will do our best to assist where possible, but final delivery is handled by the carrier once the package is in transit.
8. Damaged, Missing, or Incorrect Packages
Please inspect your package as soon as it is delivered. If your item arrives damaged, defective, missing, or incorrect, contact us within 48 hours after delivery at service@cavrico.com. Please include your order number, a brief description of the issue, clear photos of the item, photos of the packaging, and a photo of the shipping label. We will review the case and may offer a replacement, refund, or other reasonable solution depending on the situation.
9. Customs, Duties, and Import Taxes
For orders shipped within the United States, customs duties or import taxes do not apply. For international orders outside the United States, customs duties, VAT, GST, import taxes, brokerage fees, or other local charges may be charged by the destination country. These fees are not included in our product prices or shipping fees unless clearly stated at checkout, and they are generally the responsibility of the recipient. Customs clearance may also affect delivery time.
10. Contact Information
If you have questions about shipping, delivery, tracking, or a package issue, please contact us using the information below:
Email: service@cavrico.com
Phone: +86 17679982571
Address: Unit 2302, A01, No. 50 Chengyi Beidajie, Software Park Phase III, Xiamen Torch High-tech Zone
Website: cavrico.com